Understanding Your Bill

We know that hospital billing can be confusing, so we want to make our billing process and policies as clear as possible so you know what to expect. If you have more questions or prefer to talk to us over the phone or in person, click here to request a callback or appointment. We have specialists at all hospital locations.

Need help paying your bill? Visit our Financial Assistance section to learn about discount programs.

Please note: If it has been more than six weeks since your hospital stay and your insurance has not yet paid its share of the hospital bill, please contact your insurance provider to expedite payment. If your insurance plan does not pay, you may be liable for full payment of the bill.

Did You Know? Lee Health Now Offers Bill Pay by Text and MyChart

Lee Health is sending bill pay text messages to patients, making it easier than ever to manage and pay your medical bills. Payments can be made quickly and securely using Apple Pay or Google Pay directly through your MyChart account.

Click here to see an example of the new bill pay text messages patients are receiving.

Click here for another example that walks through the payment process via text.

Please note: These billing text messages will never ask for personal information beyond your first and last name. Patients can manage how they receive billing notifications (emails, texts or MyChart app notifications) by updating their Communication Preferences in MyChart or by speaking with a Lee Health staff member who can assist.